Our focus areas

We undertake a robust process to identify and prioritise our material environmental, social and governance issues. We are committed to the international community's sustainable development agenda to improve life, in a sustainable way, for future generations.

Our targets
  • Continue to improve risk and compliance policies, processes and operating standards to strengthen the overall culture of risk and compliance and corporate governance in the Group.
  • Embed proactive risk management as part of the overall operating framework for risk management and governance.
  • Cascade compliance best practices through targeted training and workshops.
  • Extend the evaluation of controls and compliance culture as part of internal audits.

 

The Board and management of Keppel Corporation firmly believe that a genuine commitment to good corporate governance is essential to the sustainability of the Company’s business and performance.

Keppel is focused on upholding high standards of corporate governance with a strong and independent board, demonstrating its commitment to good business ethics and maintaining clear, consistent and regular communication with shareholders.

Shareholder engagement

The Company employs various platforms to effectively engage the shareholders and the investment community, with an emphasis on timely, accurate, fair and transparent disclosure of information.

Engagement with shareholders and other stakeholders takes many forms, including “live” webcasts of quarterly results briefing, which facilitate real‑time interaction with senior management.

Keppel’s system of management controls framework

Keppel’s System of Management Controls Framework outlines the Group’s internal control and risk management processes and procedures. The Framework comprises three Lines of Defence towards ensuring the adequacy and effectiveness of the Group’s system of internal controls and risk management.

Risk-centric culture

Effective risk management hinges not only on systems and processes, but equally on mindsets and attitudes. The Group fosters a risk-centric culture through several aspects: leadership and governance; framework and values; process and methods; training and communications, transparency and competency; ownership and accountability.

Regulatory compliance framework

As part of ongoing efforts to strengthen our regulatory compliance framework, we have defined our focus on compliance covering broadly the following areas: culture, policies and procedures, training and communication, key compliance processes, compliance risk assessment, reviews and monitoring, and compliance resources.

Environmental management

The proactive management of our environmental impact enables us to improve resource efficiency, reduce costs and support the global climate change agenda.

The Group’s risk-based strategies are used to assess, avoid, reduce and mitigate environmental risks and impacts. Our focus areas are enhancing energy efficiency, managing water and waste, reducing our carbon emissions and improving our environmental management systems. We disclose our performance in mitigating our environmental impact in an annual sustainability report.

Emissions intensity targets

The implementation of our Group-wide carbon management strategy is led by the Energy Efficiency Committee, which comprises representatives from business units, many of whom are certified energy managers.

Keppel aims to achieve a 16% improvement in carbon emissions intensity from 2020 business-as-usual levels. This is based on the national targets which the Singapore government had disclosed in 2009.

In support of the Paris Agreement, Singapore announced its Intended Nationally Determined Contribution of reducing greenhouse gas emissions intensity by 36% from 2005 levels by 2030. In line with the government’s commitment, we have set a new long-term target of a 28.8% reduction in carbon emissions intensity from 2010 levels by 2030 for our global operations.

Improving energy efficiency

The Group’s energy efficiency initiatives include the optimisation of operations and processes; technological improvements, including the adoption of more sustainable building designs and materials; and the use of energy-efficient equipment and devices.

Managing water & waste

The Group continues to strengthen its water conservation efforts through initiatives like promoting water-saving practices, adopting water-efficient technologies and equipment as well as implementing process improvements.

The Group strives to minimise waste generation, increase opportunities for reusing and recycling, as well as treat and dispose waste responsibly where other options are not practicable. Waste is segregated at our offices, plants and yards to promote reuse and recycling.

Hazardous waste generated is handled, stored and disposed in a manner that adheres to best practices and meets local regulatory requirements.

Our targets
  • Achieve a 28.8% reduction in carbon emissions intensity by 2030 from 2010 levels, in addition to the target of a 16% improvement in carbon emissions from 2020 business-as-usual levels.
  • Increase the generation and usage of renewable energy in our operations.
  • Review climate change risks and refine climate change strategy.
Product excellence

Driven by our core values of customer-focus as well as agility and innovation, Keppel delivers value-added solutions for sustainable urbanisation, taking into account the evolving needs of our customers.

Fostering innovation

Keppel continues to invest in R&D and embrace technology to maximise our value proposition.

The Keppel technology advisory panel (KTAP) was established in 2004 as a key platform to advance the Group's technology leadership. Its members include eminent business leaders and industry experts from across the world.

Keppel Technology and Innovation (KTI) is the Group’s platform to co-create and incubate ideas, and serves to sharpen the Group’s focus on innovation. Through KTI, we aim to transform how Keppel harnesses technology and innovation to create value for our stakeholders, including innovation in business models and the way we work, as well as how we collaborate with third parties to accelerate change.

Customer health & safety

The health and safety of our customers in the provision and use of our products and services are of utmost importance to us.

Customer health and safety impacts are assessed for improvement in all our significant product and service categories, and throughout products’ life cycles.

We consider proper design, handling, storage and disposal of materials as early as the planning stage. At the project execution stage, we carry out project reviews and quality assurance programmes.

Customer engagement

We actively seek our customers’ feedback and suggestions to help us understand their needs, so that we are able to translate such feedback to improvements of our products and services.

Compliance

Keppel subscribes to best practices and complies with all applicable legislations and requirements. Keppel is not aware of any violation of laws, regulations and voluntary codes pertaining to the provision, use, health and safety of our products and services in 2018.

Our targets
  • Invest at least 20% of R&D expenditure on sustainability-linked innovation.
  • Maintain high levels of customer satisfaction across our businesses.
  • Certify products and services to sustainability-related standards and protocols.
Our targets
  • Screen 100% of all new suppliers in accordance with ESG criteria.
  • To have 100% of all qualified suppliers endorse the Keppel supplier code of conduct.
  • Expand the assessments of supplier performance in relation to topics covered in the Keppel supplier code of conduct.
Suppliers

The Group contracts local and foreign suppliers for our different lines of businesses, and we work closely with our suppliers to make a positive impact on their sustainability performance.

Screening new suppliers

All suppliers are qualified in accordance with our requisition and purchasing policies, and screened based on environmental and social criteria. We review potential suppliers’ industry reputation, track record, financial performance, security practices and certifications, whereby suppliers with certifications for ISO 9001 Quality Management System, ISO 14001 Environmental Management System, OHSAS 18001 Occupational Health & Safety Management System or equivalent are preferred.

All qualified are expected to sign and abide by the Keppel supplier code of conduct, which covers areas pertaining to business conduct, labour practices, safety and health, and environmental management. All Group companies are required to include the acknowledgment and signing of the code, which is available in multiple languages, as part of their supplier selection procedure.

Safety & health

Safety is a core value at Keppel, an integral part of our business, and a key focus area for our Board of Directors and senior management. We are committed to provide a safe and healthy workplace for all our stakeholders. The Keppel Group reports on its safety performance in our annual sustainability report.

Managing safety

Our approach to safety management is guided by the Keppel Zero Fatality Strategy. Introduced in 2016, the strategy outlines actionable items to reduce workplace fatalities to zero through five strategic thrusts: building a high-performance safety culture, adopting a proactive approach to safety management, leveraging technology to mitigate safety risks, harmonising global safety practices and competency, and streamlining learning from incidents.

All employees and contractors at the worksites of Group companies where Keppel has operational control are covered by our HSE management systems. All employees and third-party suppliers and contractors are also expected to abide by the Keppel Corporation HSE policy which places the highest priority on the health and safety of people and the protection of assets and the environment.

Keppel Corporation is the first publicly listed company in Singapore to establish a Board Safety Committee (BSC) in 2006. The BSC adopts a hands-on approach in setting the strategic direction and establishing a safety framework to ensure that consistently high safety standards are maintained across our business units.

Hazard identification & risk assessment

Across the Group, we establish and implement procedures to identify, assess and mitigate safety and health hazards that are linked to our operations.

As part of hazard identification and risk management, our operational and safety teams conduct periodic workplace inspections and internal audits. Training is conducted to equip HSE personnel with the skills to effectively manage safety risks. Union workers and subcontractor representatives are invited to participate in meetings where the identification of hazards, assessment of risks and the application of control measures are discussed.

Building skillsets

We empower and train our stakeholders to ensure that all personnel are kept updated on safety measures and best practices.

Keppel Land’s safety awareness centres in Ho Chi Minh City, Vietnam; Johor Bahru, Malaysia; Jakarta, Indonesia and Tianjin, China, provide mandatory training for contractors’ employees and foster a safety culture across Keppel Land’s supply chain. In August 2018, Keppel Land launched the company’s first mobile safety awareness centre in Wuxi, China. The new mobile centre is compact and suitable for deployment at offices and worksites.

Influencing our supply chain

We work closely with all stakeholders, including our contractors and subcontractors, to maintain high safety standards throughout our workforce. Our subcontract workers undergo the same safety training as direct employees.

Our targets
  • Execute our Zero Fatality Strategy and reduce workplace fatalities to zero.
  • Reduce total recordable incident rate by 10% compared to 2018 levels.
  • Conduct a compliance audit for selected business units in relation to the global HIRA standards.
  • Invest in technologies to drive improvements in safety performance.
Labour practices & human rights

We are committed to fair employment practices, upholding human rights principles and investing in developing and training our people.

Fair employment policies & practices

We adopt fair employment practices and comply with local labour regulations across our global operations, as well as minimum wage laws, where such laws exist. We endorse Singapore’s Tripartite Guidelines on Fair Employment Practices and the Employers’ Pledge of Fair Employment Practices.

Human rights

We uphold and respect the fundamental principles set out in the United Nations (UN) Universal Declaration of Human Rights and the International Labour Organisation’s declaration on fundamental principles and rights at work. Our approach to human rights is informed and guided by general concepts from the UN Guiding Principles on Business and Human Rights.

Keppel Corporation is a signatory of the UN Global Compact and is committed to the Compact's 10 universal principles, which include principles on human rights and labour practices.

Our commitment to human rights is supported by our Employee Code of Conduct, which sets the tone in relation to the Group’s stance against discrimination on any basis.

Diversity & inclusion

We believe that people should have access to the same opportunities regardless of ethnicity, gender, religious beliefs, nationality, age or any physical disability. Our hiring policies ensure equal employment opportunities for all. New hires are considered based on individual competencies as well as organisational and job fit.

Nurturing human capital

We encourage employees to develop and reach their full potential. To enable employees to develop and refine their skills and competencies, we customise learning and development programmes across the Group to cater to different career stages and industry needs.

The Group makes significant investments to equip employees with up-to-date operational skills and certifications. We also partner with government bodies and educational institutions on initiatives targeted at grooming young talents.

We offer scholarships and groom our scholars for roles across the Group according to their aspirations and qualifications. The Group also offers internships to promising tertiary students for them to gain work experience before entering the workplace.

Keppel Leadership Institute, headquartered in Singapore, offers a diverse range of leadership and development programmes, delivered in modular and blended approaches. These programmes are designed in consultation with senior management and are regularly refreshed to suit the Group’s evolving needs.

Our targets
  • Conduct the Keppel Global Employee Engagement Survey to track employee engagement levels.
  • Continue to promote diversity and equal opportunity in the workplace.
  • Continue to empower our workforce through tech-enabled and self-paced training programmes and achieve an average of over 20 hours of training per employee globally.
Our targets
  • Achieve over 10,000 hours of staff volunteerism worldwide annually.
  • Support programmes aligned with Keppel’s sustainability framework of Sustaining Growth, Empowering Lives and Nurturing Communities.
  • Drive collaboration with organisations that share our commitment to have a positive impact on our communities.

 

Keppel aims to deliver lasting socioeconomic benefit to the communities where we operate. In engaging and nurturing communities, we are focused on achieving a sustainable future together.

We invest in programmes aligned with our Sustainability Framework, which outlines Keppel’s commitment to Sustaining Growth, Empowering Lives and Nurturing Communities.

Keppel follows the LBG (formerly London Benchmarking Group) framework, the global standard for measuring and reporting on corporate community investment. We disclose the impact of our community investments in an annual sustainability report.

Keppel Care Foundation

In partnership with organisations that share our values, we commit up to 1% of the Group’s net profit to worthy social and environmental causes. These contributions are coordinated and disbursed by Keppel Care Foundation, the Group’s philanthropic arm, which is governed by its own Board of Directors.

Keppel Volunteers

We encourage our employees to be responsible citizens who are concerned for the well-being of others, especially the less fortunate. Employee volunteerism is a key thrust of the Keppel Group's community engagement programme.

Across the Group, employees are given up to two days of paid volunteerism leave each year to participate in activities organised by Keppel Volunteers, a Group-wide volunteer body that leads volunteerism activities that make a positive impact on local communities, wherever Keppel operates.

Since its inception in 2000, Keppel Volunteers has harnessed the Group's diverse resources, strengths and talents in spearheading regular activities that make meaningful contributions to local communities, social institutions and non-profit organisations.

We believe in not only providing financial support, but also playing an active role to enhance the well-being of the beneficiaries, including encouraging learning and the development of skills.

Impact at a glance

  • >S$36.3 million

    Disbursed by Keppel Care Foundation since 2012



  • >400

    Scholarships, bursaries and study grants awarded to underprivileged and deserving students since 2011

  • >1.3 million

    Visitors to the Keppel Centre for Art Education since its launch in 2015

  • >24,000

    Students benefited from the Keppel Nights programme with Esplanade - Theatres on the Bay since its relaunch in 2013

  • >1 million

    Visitors to the Learning Forest, which the Keppel Discovery Wetlands is part of, since its launch in 2017

  • 90%

    Of employees affirmed that Keppel is committed to corporate social responsibility